Shipping Policy

Neon Classes Shipping Policy

Thank you for choosing Neon Classes! We are committed to providing you with exceptional service, including reliable and efficient shipping. Please review the following shipping policy to understand how we handle the delivery of your orders.

1. Order Processing:

  • Orders are typically processed within 3-4 business days after payment confirmation.
  • During peak seasons or promotions, processing times may be slightly extended, but we strive to fulfill orders as quickly as possible.

2. Shipping Methods and Carriers:

  • We offer several shipping options to accommodate your needs.
  • Our primary carriers include but are not limited to UPS, FedEx, and USPS.
  • You can select your preferred shipping method during the checkout process.

3. Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and the destination address.
  • We offer competitive shipping rates to ensure affordability without compromising on quality.

4. Estimated Delivery Time:

  • Delivery times vary depending on the shipping method selected and the destination.
  • Once your order is processed and shipped, you will receive a tracking number to monitor the delivery status.

5. International Shipping:

  • We offer international shipping to select countries.
  • International delivery times and shipping rates may vary depending on the destination and customs regulations.
  • Customers are responsible for any customs duties, taxes, or fees imposed by their country's authorities.

6. Shipping Restrictions:

  • Some products may be subject to shipping restrictions due to size, weight, or regulatory requirements.
  • We do not ship to PO Boxes, APO/FPO addresses, or freight forwarders.

7. Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email containing tracking information.
  • You can track your order using the provided tracking number on our website or the carrier's website.

8. Shipping Updates:

  • In the event of any delays or issues with your shipment, we will promptly notify you via email or phone.
  • Our customer service team is available to assist you with any questions or concerns regarding your shipment.

9. Delivery Confirmation:

  • Upon delivery, please inspect your package carefully for any damages or discrepancies.
  • If you encounter any issues with your order, please contact us immediately, and we will work to resolve the issue promptly.

10. Returns and Exchanges:

  • Please refer to our Returns & Exchanges Policy for information on returning or exchanging items purchased from Neon Classes.

11. Contact Us:

  • If you have any questions or need assistance with your order, please don't hesitate to contact our customer service team.
  • You can reach us via email at neonclasses111@gmail.com or by phone at +91 9828728833.

Note:

  • This shipping policy is subject to change without prior notice.
  • By placing an order with Neon Classes, you agree to comply with the terms and conditions outlined in this shipping policy.

Thank you for choosing Neon Classes! We appreciate your business and look forward to serving you.